The only operations engine and conversational WhatsApp AI assistant designed for the AMZL launchpad. Automate 1-on-1 shift confirmations, auto-match automatic & manual vans, and cascade morning blowouts to standby drivers in under 5 minutes.
You manage 30+ vans and 70+ drivers. Amazon routes fluctuate nightly. One dropped route at 08:45 AM ripples across your entire week.
A driver wakes up sick or no-shows for Wave 1. Your On-Site Manager desperately dials 10 off-duty drivers while trying to inspect vans and hand out device bags.
Dropping just two routes pulls your Delivery Completion Rate below 99.2%. Amazon demotes your scorecard, wiping out your weekly parcel bonus instantly.
In the UK, many drivers hold Category B Automatic-Only licences. Putting an auto-only driver in a manual Transit on the pad creates an instant unmovable deadlock.
When Amazon releases route counts, OSD pings every scheduled driver with interactive WhatsApp buttons: [👍 Confirm Shift] or [❌ Can't Work]. Non-responders are chased automatically.
If a driver cancels at 07:30 AM, OSD autonomously identifies the top standby driver matching vehicle constraints (Auto vs. Manual) and offers the route with a 5-minute timed countdown.
Got 3 extra crash routes from Amazon? Just message OSD on WhatsApp: "Amazon dropped 3 extra routes for C1, find cover." OSD handles driver outreach and locks in replacements.
See exactly how much On Site Desk saves your delivery operations every month.
Schedules drivers by 15-minute launchpad waves (09:00, 09:15, 09:30). Keeps the yard compliant and prevents Amazon Yard Marshal safety tickets.
Database-level guardrails strictly prevent assigning Automatic-Only licence holders to manual Ford Transits or Vauxhall Movanos.
C1/C2 change requests need manager review. The original booking stays in place until an agreed change is confirmed.
Manages standby drivers with clear expectations. Unassigned standbys are automatically released at 12:00 PM, eliminating driver churn.
OSD answers driver questions instantly: active fuel card PINs (e.g. Asda Shell Jarrow), DPMO guidelines, POD photo rules, and van cleanliness standards.
Continuously learns driver behavior: response speed, blowout frequency, and standby acceptance rate to optimize future shift lineups.
Unlike competitors charging $9 per driver, we offer predictable 10-hour block pricing with zero per-seat markup.
For emerging DSPs running up to 25 daily routes.
For established DSPs operating 26 to 45 daily routes.
For multi-station operations (45+ vans or 2+ depots).
Book a 15-minute walkthrough. We will demonstrate how OSD ingests your existing roster and self-heals emergency morning call-outs.